The company, WhitePantry is a proprietary concern and is engaged in doing business of online shopping of grocery as well as kitchen related items, through our website, subject to acceptance of the Terms and Conditions which are available on the website itself. The company may also trade in fruits and vegetables produce depending upon the supply from concerned markets and agriculture producers, which also include organic produce. Since the WhitePantry is a trademark, the online shopping can be done through www.tiaraspantry.com. It is expected that every whole-seller or retail sellers dealing with us are deemed to have gone through the Terms And Conditions which are mentioned in the following CLAUSES:-
Clause-1: CAPACITY TO CONTRACT:
Everyone dealing with the company must be capable of entering into contract, i.e. he or she should have completed more than 18 years of age and is competent to enter into contract. If anybody below 18 years, his or her parents have permitted to use the site and it will be deemed that major person in the family is well aware of anything ordered to be purchased and it is the person from whose email address, any order is placed, it will be deemed that the person in whose name the email address is registered, has placed the order.
Clause-2: DEEMED CONSENT:
It will be deemed that once the person has entered into any sale or purchase, he or she has given his or her consent willingly and in future, he or she may not raise the objection that he or she was misrepresented in any manner because, the private policy is also on the website and terms and conditions are also on the website.
Clause-3: REGARDING RESPONSIBILITY FOR SALE OF PACKED ITEMS BY SOME OTHER MANUFACTURER:
The Company is taking the responsibility of delivering the goods in fully sealed and packed cover which is done by the company which manufactured it. However, if any defect is found after opening the deal of the packet, we would not be responsible for quality or any such other issue of the product, because that is the sole responsibility of the manufacturer. Thus, any branded items which sold, the duty of the company is to deliver in sealed condition and no other responsibility will be fastened on us. If any user of such item has any grievance, he can claim against manufacturer only and not against either WhitePantry or www.tiaraspantry.com.
Clause-4: DELIVERY:
The company would make an effort to deliver the goods at an earliest, even if it is outside Ahmedabad. However, time may vary from 24 hours to some days, depending upon the place and several factors, including weather condition and non-movement of transports or any kind of lockdown imposed by the Government authorities which are beyond the control of the company.
Clause-5: DELIVERY THROUGH THIRD PARTY:
In case, the company is not having its own staff in particular city, the company would deliver the sold items to any purchaser through third party who have entered into agreements with the present company. The delivery would be made at reasonable time unless there is some unforeseen situation like delivery boy is held up in road traffic/ he met with some accident which resulted into damage of goods he has been carrying / some similar incidental problems have taken place.
Clause-6: BILLING:
Billing can be done through Email, WhatsApp or by any other electronic mode. The Company reserves the right to cancel the bill(s) in case there is problem of supply due to unavoidable circumstances.
Clause-7: PAYMENT:
Payment is accepted by online payment, or by Debit Card, Credit Card, Cash on Delivery (CoD), and such other online transfer facility, like Paypal Google Pay, Phone Pay UPI and any other mode which the company would also add in the times to come.
Clause-8: GENERAL CONDITIONS:
We reserve the right to refuse service to anyone for any reason at any time.
It is informed that your content of order may be transferred unencrypted and involve transmissions over various networks; and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
It is expected that you will not reproduce, duplicate, do the copy, sell or resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express or written permission from us.
Clause-9: REGARDING ACCURACY OF INFORMATION OF THE SITE:
To the best of our knowledge, the information provided on this website are correct, however we will not be responsible if any information is found to be incorrect. It is informed that any person relying upon the material may rely the same at his or her risk. We reserve the right to modify the contents of any information which is either updated or found to be incorrect.
Clause-10: CHANGE IN THE SERVICE OR PRICES:
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
Clause-11: ONLINE AVAILABILITY OF PRODUCTS OR SERVICES:
It is further clarified that certain products or services may be available exclusively online through the website. We reserve the right to limit the sales of our products or Services to any person, or to any geographical area. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Clause-12: BILLING AND ACCOUNT INFORMATION:
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.
Clause-13: THIRD-PARTY LINKS:
We are selling goods and services and our service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
Clause-14: PERSONAL INFORMATION:
Your submission of personal information through our website is governed by our Privacy Policy. You may go through the private policy which is also provided on the website.
Clause-15: ERROR IN THE INFORMATION:’
We always take care that the information which are supplied on the website are correct. However, if any information is found to be incorrect and if brought to our notice or it has come to our notice that there is error in the information supplied on the website, we would rectify the same.
Clause-16: DEFECT/DAMAGE OF PURCHASED GOODS:
We are not liable for any harm or damages related to the purchase or use of goods, resources, content, or any other transactions made in connection with any third-party websites. In case of food grains, if it is found that there are insects or germs, which is reported within a week, after verification, we may supply afresh by taking back the goods, PROVIDED that even part of the goods has not been used by the purchaser.
Clause-17: PROVISION AS TO WARRANTIES:
We do not guarantee for any product as the quality of the goods is the sole responsibility of original producer or the agency who had made packing of the articles under his brand or trade.
Clause-18: INDEMNITY:
If there is any breach of Terms and Conditions, you agree to indemnify for any claim or demand of expenditure involved in litigation arising out of your breach without just and proper reason.
Clause-19: BREACH